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Next generation Privacy Policy
This Privacy Policy explains how we collect and use information when you visit our website, https://www.symphonyenergy.com/ (the "Service"). We are committed to protecting your privacy and ensuring that your personal information is handled securely. Please read this Privacy Policy carefully to understand our practices regarding your information.
Consent and Acceptance of Privacy Policy
By accessing and using our Service, you consent to the collection and use of your information as outlined in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please refrain from accessing or using our Service.
Modifications to Privacy Policy
Symphony Energy reserves the right to modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our website, https://www.symphonyenergy.com/. We encourage you to review this Privacy Policy regularly for any updates.
Collection and Use of Personal Information
We collect and use personal information to provide and improve our Service. The types of personal information we may collect include:
Usage Data: Information about how you use our Service, such as your IP address, web page requests, referring web pages, browser used, and the time and date of access.
Name: Your name, which we may require for identification purposes or to personalize your experience with our Service.
Email: Your email address, which we may use to communicate with you and provide updates about our Service.
Work Address: Your work address, which we may collect to better understand our user demographics and tailor our services accordingly.
Payment Information: If applicable, we may collect payment information to process transactions for products or services you purchase through our Service.
How We Collect Information
We collect information from you in the following ways:
When You Provide Information: We collect information when you fill out registration forms or otherwise provide personal information to us.
Retention and Storage of Information
We retain your personal information for up to 90 days after it is no longer required to provide our services. However, we may retain certain information for longer periods as required by law or for record-keeping purposes. Non-personally identifiable information may be stored indefinitely.
How We Use Your Information
We may use your information for the following purposes:
Providing and maintaining our Service, including monitoring usage patterns and improving our offerings.
Data analysis and research to identify usage trends, assess the effectiveness of our marketing campaigns, and improve our Service, products, services, and marketing efforts.
Performing contractual obligations, such as processing and fulfilling orders for products or services you have purchased through our Service.
Contacting you via email, phone, SMS, or other electronic communication methods regarding the functions, products, services, or security updates related to our Service.
Marketing and promotional initiatives, using non-specific information to improve our marketing efforts.
Managing customer orders and providing customer support.
Sharing of Information
We may share your information in the following circumstances:
With Your Consent: We will share your information with third parties when we have obtained your explicit consent to do so.
Third-Party Sharing
When sharing your information with third parties, we ensure that they disclose the purpose for which they intend to use your information and retain it only for the specified duration. Third-party service providers must not collect, sell, or use your personal information except as necessary to perform the specified purpose.
Your information may be shared with third parties for various purposes, including:
Analytics Information: Your information may be shared with online analytics tools to track and analyze website traffic and usage.
Cookies
We use cookies on our website. Cookies are small text files that are placed on your computer by websites you visit. They help us enhance your browsing experience and provide core functionality. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.
Security
We take the security of your information seriously and employ industry-standard security measures to protect it. However, please note that no method of transmission or storage over the internet is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You access our Service at your own risk.
Links to Other Websites
Our Service may contain links to third-party websites. We have no control over the content and practices of these websites and cannot be held responsible for their privacy policies or how they handle your information. We encourage you to review the privacy practices of any websites you visit.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:Symphony Energy 4 Aran Centre, Blessington Business Park, Blessington, Co. Wicklow, W91 WT02 Email: info@symphonyenergy.com Website: https://www.symphonyenergy.com/ Phone: +353 45 900 757We are committed to addressing any concerns or queries you may have regarding the privacy and security of your information.
Effective date: 12th August 2021 Last updated: 14th July 2023